Privacy Policy

Privacy Policy

This legal text gives you details of how your personal data is collected and processed when using our website (), including any information you may provide to us through the site when you provide your contact details through the form provided for this purpose.

We inform you that, by providing us with your data, our services are not possible for those people who are prevented by law from giving consent, so when you send us the forms you guarantee that you have sufficient capacity to give such consent.

Data controller.

Contact details of the controller LICENZIO DIGITAL SOLUTIONS SL, B87754792, Calle sierra del brezo, 6 – bj loc, Madrid, 28031, Madrid, info@licenzio.com

What data do we collect?

According to the General Data Protection Regulation, personal data is any information about an identified or identifiable natural person, that is, any information capable of identifying a person. This would not include anonymous or percentage data.

The personal data processed on our website may include, among other data:

Identification data: name, surname and username.
Contact data: email or billing address.

We do not collect any data relating to special categories of personal data (those that reveal your ethnic or racial origin, political opinions, religious or philosophical beliefs, trade union membership and information about your health, genetic or biometric data).

If you are required to collect personal data by law or under the terms of the contract between us and you refuse to provide it to us, we may not be able to perform said contract or provide the service, having to notify us in advance.

How do we collect your personal data?

The means we use to collect personal data are:

Through the form on our website, through our contact emails, by phone or post, when, among other things:
You request information about our products or services
You contract the provision of our services or products
You request quotes
You send your comments

To ensure the quality of our portal, we reserve the right to reject any registration request or to suspend or cancel a previously accepted registration if we understand that it does not comply with these requirements or any other law or regulation. If this occurs, we will try to explain the reasons for our decision, but we cannot commit to doing so in all cases.

  • Through technology or automated interactions: We may automatically collect technical data about your equipment, browsing actions and usage patterns on our website. This data is collected through cookies or similar technologies. For more information, please consult our cookie policy here

    Consent to the use of cookies. We use cookies to ensure that our website functions properly. In order to obtain your valid consent for the use and storage of cookies in the browser you use to access our website and to document this appropriately, we use a consent management platform: CookieFirst. This technology is provided by Digital Data Solutions BV, Plantage Middenlaan 42a, 1018 DH, Amsterdam, the Netherlands. Website: https://cookiefirst.com called CookieFirst. When you access our website, a connection is established with the CookieFirst server to give us the possibility of obtaining your valid consent for the use of certain cookies. CookieFirst then stores a cookie in your browser in order to activate only those cookies to which you have given your consent and to document this appropriately. The processed data is stored until the predefined storage period expires or until you request deletion of the data. Notwithstanding the above, certain mandatory legal storage periods may apply. CookieFirst is used to obtain the legally required consent for the use of cookies. The legal basis for this is Article 6(1)(c) of the General Data Protection Regulation (GDPR). Data processing agreement We have concluded a data processing agreement with CookieFirst. This is a contract required by data protection law, which ensures that the data of visitors to our website is only processed in accordance with our instructions and in compliance with the GDPR. Server log files Our website and CookieFirst automatically collect and store information in so-called server log files, which your browser automatically transmits to us. The following data is collected: -Your consent or withdrawal of consent -Your anonymous IP address -Information about your browser -Information about your device -The date and time you visited our website -The URL of the web page on which you saved or updated your consent preferences -The approximate location of the user who saved their consent preferences A universally unique identifier (UUID) of the website visitor who clicked on the cookie banner

    Through third parties:

    Google

  1. Purpose and legitimacy for the use of your data.

    The most common uses of your personal data are:

    – To formalize a contract between LICENZIO DIGITAL SOLUTIONS SL and you.

    – When you give your consent to the processing of your data

    – When we need them to comply with a legal or regulatory obligation

    – When it is necessary for our legitimate interest or that of a third party.

    The data provided will be kept as long as you do not ask us to cease the activity. The User may revoke the consent given at any time by sending an email to info@licenzio.com or by consulting the section on exercising rights below.

    We may process some personal data for an additional legal reason, so if you need details about it you can send an email to info@licenzio.com .

    Purpose: your data will only be used for the purposes for which we collect it, unless it is reasonably considered that we must use it for another reason. You will be notified in advance so that you are informed of the legal reason for its processing and as long as the purpose is compatible with the original purpose.

    Storage period: They will be kept for the time necessary to fulfill the purpose for which they were collected and to determine the possible responsibilities that may arise from said purpose and the processing of the data. The provisions of the different regulations regarding the storage period will apply, insofar as they are applicable to this treatment.

    Your Rights in Data Protection

    Users may contact us by sending a communication to the registered office of LICENZIO DIGITAL SOLUTIONS SL. or email address, including a photocopy of their ID or other similar identification document, to request the exercise of the following rights:

    – Access to your personal data: you may ask LICENZIO DIGITAL SOLUTIONS SL if it is using your personal data.

    – Rectification of your personal data, if they are not correct.

    – Right to have your personal data forgotten.

    – Limitation of processing: your data will only be kept by LICENZIO DIGITAL SOLUTIONS SL for the exercise or defence of claims.

    – Objection: you may object to the processing of your data. In this case, LICENZIO DIGITAL SOLUTIONS SL will stop processing the data in the way you indicate, unless for legitimate reasons or for the exercise or defence of possible claims, they must continue to be processed.

    – Portability: if you want your data to be processed by another firm, LICENZIO DIGITAL SOLUTIONS SL will facilitate the portability of your data to the new controller.

    To exercise these rights, you may use the models made available to you by the Spanish Data Protection Agency.

    Likewise, you may file a claim with the A.E.P.D. if you consider that there is a problem with the way in which LICENZIO DIGITAL SOLUTIONS SL is processing your data. You may direct your complaints to the relevant supervisory authority: the Spanish Data Protection Agency.

    We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or exercise any other of the rights mentioned above). This is a security measure to ensure that personal data is not disclosed to any person who is not entitled to receive it.

    We resolve all requests within the legal period indicated of 1 month. However, it may take us longer than a month if your request is particularly complex, or if you have already carried out a series of actions previously. In this case, we will notify you and keep you updated.

  1. Access to personal data for the provision of services

    In the performance of our work, we may need the assistance of third parties (data processors), who will only process the data to provide the contracted service, and with whom we have the corresponding measures to guarantee your rights:

    – Service providers who provide systems administration and information technology services.

    – Professional advisors including lawyers, auditors and insurers who provide banking, legal, insurance and accounting consulting services

    All data processors to whom we transfer your data will respect the security of your personal data and will treat it in accordance with the GDPR.

    We only allow such processors to process your data for specific purposes and in accordance with our instructions. However, in compliance with transparency, you can request a list of the companies that provide us with services by emailing us at info@lizencio.com

    Data Security

    We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized manner, modified or disclosed. In addition, we limit access to your personal data to those employees, contractors and other third parties who have a business need to know such data. They will only process your personal data according to our instructions and will be subject to a duty of confidentiality.

    We have implemented procedures to deal with any suspected violation of your personal data and will notify you and the Control Authority in the event of a security breach, as regulated in the GDPR in its articles 33 and 34.

 

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